First-aid cabinets/boxes and their contents can be ordered from the CERN Stores

First-aid boxes must be regularly checked by their owner to ensure that they are sufficiently stocked and the contents are in good condition. It should be noted that all users must inform the owner of the box each time they use it.

The required contents of first-aid boxes, as determined by the CERN Medical Service, are: MERFEN SPRAY, COMPRESSES, BANDAGES, PLASTERS and GLOVES (essential in the event of bleeding). They should not contain any medication or painkillers. See: https://cern.service-now.com/service-portal?id=kb_article&n=KB0006336

The manager of the area or the activity, as applicable, is responsible for installing first-aid boxes. They are not compulsory, given that CERN has a Fire and Rescue service. These boxes are designed for minor injuries where there is no need to call in the Fire and Rescue service or visit the infirmary. First-aid boxes and their contents can be ordered from the CERN Stores. The required contents of first-aid boxes are determined by the CERN Medical Service.

It is possible to be vaccinated at CERN if you have a prescription and bring your own vaccine. The Medical Service organises a seasonal flu vaccination campaign every year. All you have to do is go to the infirmary with your vaccine. No appointment is needed. You will be vaccinated as long as there are no contraindications. You can request a prescription after the vaccination for the purposes of reimbursement if your health insurance covers it.

Yes, the nurses can remove stitches, subject to presentation of a doctor’s prescription. No appointment is needed.

Pursuant to the CERN Staff Rules and Regulations (R II 4.20), a medical examination is required if an employed member of the personnel is absent for more than 21 days. Once a date for your return to work has been set, you should contact the Medical Service (medical.service@cern.ch or +41 22 76 73 186) to arrange a medical check-up to assess your fitness to resume your activities. A reminder is automatically sent by e-mail after 20 days of absence.

In the absence of a date for your return to work:

• After 60 consecutive days of absence, you will receive a medical questionnaire from CERN’s consulting medical practitioner. Your GP must complete it and return it within 15 days.
• After 90 consecutive days of absence, a compulsory medical check-up by CERN’s consulting medical practitioner will be organised.

Yes, as long as you contact the infirmary 48 hours in advance and submit your prescription. The cost of having the blood sample analysed is borne by the patient. The results will be sent directly to your home address, along with the invoice from the laboratory commissioned by CERN (Unilabs Switzerland).

No, such certificates must be obtained from a general practitioner (GP) outside CERN. If you don’t have a GP, the Medical Service infirmary can refer you to an external medical facility.

No, the CERN Medical Service does not issue prescriptions. To obtain or renew a prescription, you should consult a general practitioner (GP) outside CERN. If you don’t have a GP, the Medical Service infirmary can refer you to an external medical facility.

To cancel or reschedule an occupational health check-up (with a nurse or doctor), two options are possible:

• Via the CERN PLAMED site.
• By calling the Medical Service secretariat on +41 227673186.

Please note that appointments cancelled by the member of the personnel cannot be rescheduled via the same link. You will need to contact the secretariat to make a new appointment.

To make an appointment with CERN’s psychologists, simply send an e-mail to psychologist.medical.service@cern.ch. You will be contacted within 48 working hours.

The psychologists are available to all members of the personnel, regardless of the type of contract (MPE or MPA). However, they cannot give appointments to family members or CERN contractors.

No, the cost of seeing a CERN psychologist is covered by CERN.

This depends on your health insurance. We recommend that you contact your insurance provider to find out about the conditions of coverage. In general, a prescription from a GP is required to obtain reimbursement.

No, consultations are strictly confidential, and the psychologists are bound by professional secrecy.

No, CERN’s psychologists provide only short, targeted therapy sessions. It is important that you start or continue your therapy outside CERN. However, the psychologists are available to discuss your needs and guide you towards an appropriate care provider.

Yes, it is possible for people with disabilities to work at CERN. The activity, the working conditions and safety considerations must be planned in advance. The first step is to contact CERN’s diversity and inclusion service: https://diversity-and-inclusion.web.cern.ch/

There are two types of dosimeter: the personal dosimeter (DIS) and the operational dosimeter (DMC).

• In the case of personal dosimeters, dose records are available on HRT. Click on “Info and Miscellaneous”, then on “Radiation Dose Records”.
• Dose reports for operational dosimeters are available in IMPACT. Access to the reports is restricted. Anyone wishing to access them should contact their RSSO (Radiation Safety Support Officer).